SHIPPING POLICY
United States and Canada: Shipped using EMS and can be tracked on http://usps.com or for Canada http://canadapost.ca
All items are sent with tracking
All items sent with EMS automatically have $100 insurance for FREE
International Shipping: EMS Shipping usually 7 days
Customers Requesting Shipment to: Italy, Netherlands, and countries outside of Asia, North America, and Western Europe must contact us for extra information before ordering.
RETURNS/REFUNDS/EXCHANGES POLICY
By shopping at www.shopfuze.com you agree to our Returns and Exchanges policy and are bound to follow it in the event of return regardless of the circumstances. Returns need to be made within 7 days of receipt of the item with USPS tracking, anything beyond that cannot be returned.
Please note that all sales on ShopFuze.com should be considered final sale and no cancellations of orders will be permitted, all items are mailed to the on file address and can only be returned with our permission and sole discretion.
EXCHANGES
Although ShopFuze does not charge buyers shipping separate from the cost of the item paid by the buyer in the event of an exchange, the Buyer must subtract the shipping cost incurred by ShopFuze in sending the item to the buyer as well the buyer is fully responsible in paying for the shipping of the returned item back to ShopFuze. The rates of shipping that ShopFuze is charged is 25 USD which is non-refundable
The return address is different based on your region and before even beginning the returns process we require that you pay the returns/exchanges shipping fee of 25$. You must contact us for exchange or returning fee information. We reserve the right to reject exchanges for any reason.
If the method chosen by the buyer for returns does not include tracking or insurance the buyer agrees to assume the risk of the item being lost in transit and a refund cannot be issued until the item is returned to ShopFuze in perfect condition including box, tags, etc. where applicable and not worn, damaged, or used in any way that would inhibit the ability to resell the item.
Prior to any return or exchange being granted the buyer must contact us here with information regarding the exchange fee.
RETURNS FOR MONEY BACK
Furthermore, in the event of a Return for money back the order is subject to a 35$ per item restocking fee.
The restocking fee needs to be paid prior to us providing the return address, to pay the restocking fee please contact us.
PAYMENT POLICY
For a comprehensive guide on how to pay please visit Payment Support Page
We currently accept the following payment methods: Paypal. With paypal you can pay using your visa, mastercard, discover, or american express card.
Payment may also be made using wire transfer, western union, or moneybookers.com please contact us for these account details. |
